Privacy Notice

This privacy notice tells you what to expect us to do with your personal information.

Contact details:

Email info@carolynbarton.co.uk 

What information we collect, use, and why:

We may collect or use the following information to provide services and goods, including delivery, for the operation of customer accounts, for updates or marketing purposes and for archiving purposes:

•  Names and contact details;
•  Addresses;
•  Account information, including registration details;
•  Purchase or account history;
•  Payment details (including card or bank information for transfers);
•  Website user information (including user journeys and cookie tracking);
•  Marketing preferences;
•  Records of consent, where appropriate.

Personal data relating to learners may be used for:

• Administering, managing and maintain a record of accredited training;
• Providing verification of learning achievements to employers or other third parties who need to know your training status to provide you with services, employment or work;
• Collating the learners’ achievements and making them accessible to the learner.

We do not sell or otherwise release the personal data held to third parties for the purpose of allowing them to market their products and services under any circumstances.

Lawful bases:

Our lawful bases for collecting or using personal information to provide services and goods, including delivery, for the operation of customer accounts, for updates or marketing purposes and for archiving purposes are:

•  Consent

Where we get personal information from:

•  You directly;
•  Colleges, universities or other education organizations;
•  Current and prospective employers. 

How long we keep information:

Personal data will be retained for as long as it is necessary for the purposes set out above (e.g. for as long as we have, or need to keep a record of, a learner’s achievements). 

Who we share information with:

We may share personal information (name and training record) with:

•  Relevant regulatory authorities;
•  Current and prospective employers. 

Sharing information outside the UK:

Where necessary, we may transfer personal information outside of the UK.  When doing so, we comply with the UK GDPR, making sure appropriate safeguards are in place.  

Your data protection rights:

Under data protection law, you have rights including:

Your right of access - You have the right to ask us for copies of your personal data.

Your right to rectification - You have the right to ask us to rectify personal data you think is inaccurate. You also have the right to ask us to complete information you think is incomplete.

Your right to erasure - You have the right to ask us to erase your personal data in certain circumstances.

Your right to restriction of processing - You have the right to ask us to restrict the processing of your personal data in certain circumstances.

Your right to object to processing - You have the right to object to the processing of your personal data in certain circumstances.

Your right to data portability - You have the right to ask that we transfer the personal data you gave us to another organisation, or to you, in certain circumstances.

Your right to withdraw consent – When we use consent as our lawful basis you have the right to withdraw your consent.

You don’t usually need to pay a fee to exercise your rights. If you make a request, we have one calendar month to respond to you.

To make a data protection rights request, please contact us using the contact details at the top of this privacy notice. 

How to complain:

If you have any concerns about our use of your personal data, you can make a complaint to us using the contact details at the top of this privacy notice.

If you remain unhappy with how we’ve used your data after raising a complaint with us, you can also complain to the ICO.

The ICO’s address:
Information Commissioner’s Office
Wycliffe House
Water Lane
Wilmslow
Cheshire
SK9 5AF
Helpline number: 0303 123 1113
Website: https://www.ico.org.uk/make-a-complaint 

Last updated:

1st July 2024

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